Last Updated: January 2025
1. Introduction
Sheridan Suites Apartments Hotel (“Sheridan Suites,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide when using our website, booking accommodations, or communicating with us.
At Sheridan Suites Apartments Hotel, we prioritize the security and confidentiality of your personal information. We understand the importance of trust when it comes to sharing personal details, and we continuously strive to enhance our privacy practices.
This Privacy Policy explains how we collect, use, store, and protect your information. By using our website, you agree to the terms of this policy.
2. Information We Collect
c. Importance of Personal Information
Personal information is crucial for providing tailored services to our guests. By understanding your preferences and needs, we can enhance your experience, making it more enjoyable and personalized. For instance, knowing your past stays helps us suggest rooms that fit your style.
a. Information You Provide
We may collect personal information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing and payment information
- Reservation and stay details
- Identification information when required for check-in, verification, or compliance
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and interaction data
- Date, time, and referral source
This information is used for security, analytics, and improving our services.
Additionally, we may utilize this data to offer you promotional material and updates that are relevant to your interests, ensuring you are always informed about the best deals and offers available at our hotel.
3. How We Use Your Information
We use your information to:
- Process reservations and payments
- Communicate regarding bookings, confirmations, or inquiries
- Provide customer support
- Improve website functionality and guest experience
- Comply with legal and regulatory requirements
- Protect against fraud, abuse, or unauthorized activity
4. Booking, Payments, and Third-Party Services
Reservations and payments may be processed through third-party service providers, including booking platforms and payment processors (such as Beds24 and payment gateways).
These providers process data on our behalf and are governed by their own privacy policies. We do not control how third parties handle your information once it is transferred to them.
Our commitment to transparency means that we will inform you of any changes in how we utilize your information and provide opt-out options for marketing communications.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and usage patterns
- Improve performance and user experience
You may disable cookies through your browser settings; however, some features of the website may not function correctly.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
- With service providers necessary to operate our business
- When required by law, regulation, or legal process
- To protect the rights, safety, and property of our guests, business, or others
When making reservations, we ensure that all transactions are secure and that your payment details are handled by reputable, secure third-party services. This not only enhances security but also streamlines the booking process for a seamless experience.
Regulatory Compliance
We are committed to complying with applicable laws and regulations regarding the protection of personal information. This includes adhering to the General Data Protection Regulation (GDPR) for guests from the European Union and other relevant privacy laws.
7. Data Security
Moreover, we encourage our guests to review the privacy policies of these third-party services to understand their practices regarding your personal information.
Cookies and Your Experience
Cookies play a significant role in enhancing your user experience on our website. They help us remember your preferences and provide a more tailored browsing experience. For instance, if you frequently book a particular type of room, cookies can help us highlight similar options for your future visits.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Complete reservations and services
- Comply with legal, tax, or regulatory obligations
- Resolve disputes or enforce agreements
We also use cookies to analyze site traffic, which allows us to optimize our website and services continuously. By understanding which pages are most popular, we can focus our efforts on what matters most to our guests.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of non-essential communications
However, we ensure that any third-party service provider we work with adheres to strict privacy standards to maintain your trust and security.
Requests may be submitted using the contact information below.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Sheridan Suites Apartments Hotel
Additionally, you have the right to request the deletion of your data and to opt-out of non-essential communications, allowing you to take control of your information as you see fit.
Dania Beach, Florida
Email: booking@sheridansuites.us
Phone: +1 (754) 232-9727
Email Communications
By submitting a form on our website, you consent to receive email communications from us. You may opt out at any time by contacting us directly.